Frequently Asked Questions
Q1: What are the main benefits of Supercritical CO2 extraction?
A: It provides a clean, solvent-free extraction process that preserves the bioactivity of the ingredients without leaving toxic residues, making it ideal for food and medicine.
Q2: Can the pressure and temperature be adjusted?
A: Yes, both pressure and temperature are fully customizable to suit specific material extraction requirements.
Q3: What materials is this machine suitable for?
A: It is suitable for a wide range of materials including herbs, flowers, seeds, nuts, and spices for extracting oils, pigments, and active compounds.
Q4: What is the standard packaging for international shipping?
A: We use standard fumigated wooden boxes for export to ensure the equipment is protected during sea or air freight.
Q5: How long is the warranty and what does it cover?
A: The machine comes with a 1-year warranty covering manufacturing defects and technical support.
Q6: Do you provide training for equipment operation?
A: Yes, we provide comprehensive training on how to use and maintain the machine, including online support and on-site engineering if required.